Warranty

Whitetails Crossing Trail Cameras 120 day Return Policy / 2 Year Warranty Details
This warranty applies to Spypoint/G G Telecom products only. Specific manufacture warranty
applies to all other products offered for sale on this site.

120 Day Returns Rules

* 120 days from date of purchase.
* In order to receive a full refund, items must be returned with their original packaging( including UPC code) and all contents.
* Cameras must be returned in their original condition. You can not write on the camera, paint them or deface them in any way. This completely voids the warranty with both us and the specific manufacturer.
* Orders with quantities of 5 or more are not eligible for a refund or exchange. They are however still eligible for warranty replacement.
* If you are returning a camera/product for a refund, Whitetails Crossing Trail Cameras will cover the cost of return shipping.

2 Year Warranty

Rules for 2 Year Warranty

* Warranty starts from time of purchase and continues for a full 2 years after that.
 * Warranty is only valid on full retail priced orders ( quantity discounts void our 2 year warranty ). If you received a quantity discount, you would have to use the manufacturer warranty. Price matches void the 2 year warranty as well.
 * If your camera becomes defective and is now discontinued and we are unable to give you the exact model as a replacement, we will exchange it for a similar item that we can both agree upon. After one year, we reserve the right to replace it with one of our demo models, if it is in perfect working condition and the same model that you sent back.

Warranty Details for Cellular Trail Cameras

Whitetails Crossing Trail Cameras warrants all trail cameras purchased online at whitetailscrossing.com to be free of manufacturer's defects for a period of 2 years. This warranty only applies to failures which arise as a result of defects in the manufacturing process. Please be advised :
Termination of cell coverage and/or poor cell reception is not covered by the Whitetails Crossing Trail Cameras Warranty.

* To warranty the camera, fill out the form below. Upon receipt of a RMA number ( via email ), you will need to ship it to us. We will ship the replacement back to you free. Contact Us
 * Camera can not be marked on, damaged or defaced in any way. Warranty is for manufacturer defect only.

1. Full Name
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2. Email Address
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3. Shipping Address

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4. What would you like to do ?
- exchange for same model
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-

Order Number
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Camera Model
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Serial Number
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Are you returning everything that came with the camera( packaging, cables, etc.)?
- yes
- no

Exact description of what is wrong with the camera.
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Note : Returns will not be excepted without a RMA number.